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World’s most popular personal robot of 2018 & 2019.

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Meet

 

Loomo is a mobile robot sidekick, both a self-balance transporter and a personal assistant.  Loomo went on sale in April 2018 worldwide and has been integrated into the lives of 30,000+ satisfied customers.

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SELF-BALANCE TRANSPORTER

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PERSONAL SMART ROBOT

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My Role:

Product Designer

Duration:

16 Months

Cross-Platform:

Robot, iOS, Android

 I joined the Loomo team in May 2017, worked as the Product designer in a team of 2 PMs, 3 Product designers, and 20 engineers. It’s my luck to join the team from an early stage, so I had the chance to went through the whole design, develop and marketing process of Loomo.
 

As a designer for smart products, I lead the design of multiple features in the end-to-end product design, across the robot gesture, voice interaction, and companion mobile application (iOS, Android) interfaces.

On this page, I'd like to mainly share how I brought the gesture interaction from ideation to launch and solved the outdoor interaction problem.
 

Gesture Interaction

A natural, quick way for outdoor interaction.
 

 

Gesture Quick View

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The Problem

Loomo has using scenarios both indoors and outdoors. Although it already got voice interaction, it's hard for voice commands to work in a noisy outdoor environment.


As users, they need an interaction method to quickly access outdoor high-frequency features like follow, take photos.

 

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Why Gesture

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There were 2 reasons I thought gesture is an excellent fit:

1. Loomo is designed as a little buddy of users. Just like when people call their dog with gestures, users could call Loomo in the same way.

​2. Gesture as a Long-distance interaction fits the high-frequency features like follow, take photos very well.

Goals of Gesture

  1. Natural, quick, safe gestures for 3 feature: Follow, Stop Follow, Take Photo

  2. High accuracy of gesture recognition

  3. Easy to learn

Pre-design: Define Gestures

3 principles to choose gesture positions

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1.

Fit to life scenario, match the meaning of commands

2.

Take future gesture plan into consideration

3.

Evaluated by algorithm team

Final chosen gestures:

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Start Follow

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Stop Follow

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Take a Photo

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CHALLENGE & SOLUTIONS
 

Challenge 1 - False Triggering

After gesture poses define, I put the gestures in robot idle states and started simplest testing.

 

What is False Triggering?