Design by Lai Wei © 2020

APP & Scheduling System Design

Project Type: 

Team:

Individual Work

Roles: 

UX Designer

Time: 

April 2017

CURRENT SITUATION

City's first aid coverage

INTERVIEW

Patient‘s family members

Ambulance driver

Ordinary citizen driver

Mr.wang nearly lost his wife in an accident, he felt that if the ambulance could be quicker, the situation of his wife  would be less dangerous.

As an ambulance driver for five years, Mr.Zhang tells us that often can’t reach the patient on time, due to the traffic jam. Sometimes the deliver of patient can delay rescue the next one. There need more ambulances.

Mr Li said, as a citizen, he is willing to help  emergency patients reach the hospital . He hopes he will not be deteriorated if patient's condition out of control on the way.

INSIGHTS

Problems

The ambulance shortage.

The condition of injured get worse when they waiting for the ambulance.

There are voluntary drivers, however, they lack the professional rescue knowledge.

Voluntary drivers afraid of being deteriorated during the rescue.  

The role taxi play in the rescue is unstable.

EXPLORE POSSIBILITY

Ambulance VS Ordinary Car

CONCEPTION
WORK FLOW

Emergency System

STORYBOARD
WIREFRAME

APP for Voluntary Drivers &  Emergency Center System

Scan  ID card or use NFC for personal identification.

Allow to send a notification when APP is running in the background.

Editing or viewing profile of driver.

When an emergency occurs, the driver receives a rescue mission.d.

Navigate to the location of the wounded.

The driver can check the first aid guide in advance.

Navigate to the hospital.

DESIGN DETAILS

APP for Voluntary Drivers

Emergency Center System